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Privacy Statement
Privacy Statement

Tattersall's is committed to the protection of the personal information of individuals. Our privacy policy sets out the principles we will adopt in the management of personal information.

This policy is subject to the specific terms and conditions of any Tattersall's products. In this Policy, a reference to Tattersall's is a reference to Tattersall's Limited (ACN 108 686 040) and all subsidiaries thereof.

1. Compliance With Privacy Legislation

Tattersall's is bound by, and will comply with, the National Privacy Principles (NPPs) set out in the Privacy Act 1988 ("Act").

2. Collection of Personal Information

Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that Tattersall's may collect about you will depend upon the nature of your relationship with Tattersall's. For example, we may need more information about you to become a Tatts Card member than we would if you wished to enter a competition. We collect information from you directly and also from your use of our products and services.

3. Use and Disclosure of Personal Information

In general, Tattersall's policy is that we will use or disclose personal information for the purpose which was either specified or reasonably apparent at the time of collection. We may also use or disclose it for any other related purpose for which you would reasonably expect it to be used. Tattersall's may also use your personal information to send marketing or promotional material to you, unless you indicate that you do not wish to receive it.

Tattersall's does not generally disclose personal information to third parties except:

  • where third party contractors appointed by Tattersall's require access to personal information held by us to perform services for us or on our behalf; or
  • where Tattersall's reasonably believes it is necessary to protect any person and/or Tattersall's rights or property; or
  • where Tattersall's is required or authorised by law to do so; or
  • with your consent.

4. Web Site

Tattersall's may collect "clickstream" information (such as areas of our website you have accessed and the time and date of access) from an individual's use of our websites. Tattersall's may also collect Doubleclick Adserving information (such as whether a marketing campaign has been effective) from an individual's use of our websites.

We may also store "cookie" information, such as user preferences relating to the use of our websites. A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder). The information collected is used to customise and improve our websites. If you do not want us to store cookie information on your computer, you can set your browser to disable this feature. This may mean you will not be able to take full advantage of Tattersall's services offered on our websites.

5. Security of Personal Information

Tattersall's will take reasonable steps to protect the personal information it holds and to ensure it is accurate and up-to-date.

6. Seeking Access to Personal Information

Individuals are welcome to request access to personal information Tattersall's holds about them. There are certain situations where Tattersall's may decline to give you access to your personal information, and these are set out in the Act.

To request access to the information we have about you concerning your Tatts Card membership, please write to Tattersall's Customer Service - Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008, and include your full name, address, date of birth, membership number, signature and specify the information you want. To request access to the information we have about you concerning your membership of Advantage, please attend your local participating venue and complete the relevant form. To request access to the information we have about you concerning your tatts.com membership, please contact us via our web site at www.tattersalls.com.au.

In any other case, please write to Tattersall's Customer Service - Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008 and include your full name, address, date of birth and signature and we will send you the appropriate access form. In all cases we will inform you if a cost applies to finding and supplying the information before we perform this task.

7. Changing Information

If you have reason to believe personal information which we hold about you concerning your Tatts Card membership is inaccurate or out-of-date, please write to Tattersall's Customer Service - Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008, and include your full name, address, date of birth, membership number, signature and specify the information you wish to change. Alternatively, if you are a Tatts Card member, you can visit a Tattersall's Lottery Outlet and complete a "Change of Details" form. If you have reason to believe personal information which we hold about you concerning your membership of Advantage is inaccurate or out-of-date, please attend your local participating venue and complete the relevant form. If you have reason to believe personal information which we hold about you concerning your tatts.com membership is inaccurate or out-of-date, please contact us via our lotto web site.

In any other case, if you have reason to believe personal information which we hold about you is inaccurate or out-of-date, please write to Tattersall's Customer Service - Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008 and include your full name, address, date of birth, signature and specify the information you wish to change.

8. Anonymous Transactions

Where it is lawful and practicable to do so, customers may transact business with Tattersall's without providing personal information.

9. Sending Information Overseas

Tattersall's will only transfer personal data overseas in circumstances where it is permitted by the Act.

10. Changes in the Future

Tattersall's reserves the right to change this Privacy Policy at any time and to notify its customers by posting an updated version of the policy on our website, www.tattersalls.com.au.

11. Additional Information on Privacy

For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.

Specific Terms & Conditions related to Tattersall's online Lottery membership

We will not disclose any information concerning your identity or use information provided to us by you other than as required for the enforcement or administration of the Act, by any corresponding or other law, or as authorised by you.

It is our policy not to distribute, sell or otherwise dispose of the details of Members to any third parties (other than to our professional advisors for the purposes of enforcing these Terms and Conditions). By agreeing to be bound by these Terms and Conditions:

  • unless you have indicated the contrary in the manner provided during Registration, you authorise us to utilise the information provided to us by you to "personalise" your visits to either the Lotteries Site or TipStar Site and to send you information concerning new and future services offered by tatts.com and other entities owned or controlled from time to time by Tattersall's Limited; and
  • you consent to us providing information concerning your Registration, the information provided by you to us in your Application for Registration and your Ticket Purchases to the Victorian Casino and Gaming Authority in so far as this may be required in terms of the Act or other relevant law; and
  • you authorise us to disclose the information provided by you to us in your application for Registration or subsequent thereto, to relevant financial institutions and our agents and sub contractors for the purpose of validating and obtaining authorisation for any deposits made by you; and
  • you authorise us to provide information concerning your Registration and the information provided by you to us in your application for Registration to such entities owned or controlled from time to time by Tattersall's Limited for use by them subject to the limitations set out herein.
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