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1. Compliance With Privacy Legislation
Tattersall's is bound by, and will comply with, the National
Privacy Principles (NPPs) set out in the Privacy Act 1988 ("Act").
2. Collection of Personal Information
Personal information is generally defined as information or
an opinion that can identify a person. The type of personal information that Tattersall's
may collect about you will depend upon the nature of your relationship with Tattersall's.
For example, we may need more information about you to become a Tatts Card member than
we would if you wished to enter a competition. We collect information from you directly
and also from your use of our products and services.
3. Use and Disclosure of Personal Information
In general, Tattersall's policy is that we will use or disclose
personal information for the purpose which was either specified or reasonably apparent
at the time of collection. We may also use or disclose it for any other related purpose
for which you would reasonably expect it to be used. Tattersall's may also use your
personal information to send marketing or promotional material to you, unless you indicate
that you do not wish to receive it.
Tattersall's does not generally disclose personal information
to third parties except:
- where third party contractors appointed by Tattersall's require access to personal
information held by us to perform services for us or on our behalf; or
- where Tattersall's reasonably believes it is necessary to protect any person and/or
Tattersall's rights or property; or
- where Tattersall's is required or authorised by law to do so; or
- with your consent.
4. Web Site
Tattersall's may collect "clickstream" information
(such as areas of our website you have accessed and the time and date of access) from
an individual's use of our websites. Tattersall's may also collect Doubleclick Adserving
information (such as whether a marketing campaign has been effective) from an individual's
use of our websites.
We may also store "cookie" information, such as user
preferences relating to the use of our websites. A cookie is a small data file that
may be placed on the computer of a web user (usually in the browser software folder).
The information collected is used to customise and improve our websites. If you do not
want us to store cookie information on your computer, you can set your browser to disable
this feature. This may mean you will not be able to take full advantage of Tattersall's
services offered on our websites.
5. Security of Personal Information
Tattersall's will take reasonable steps to protect the personal
information it holds and to ensure it is accurate and up-to-date.
6. Seeking Access to Personal Information
Individuals are welcome to request access to personal information
Tattersall's holds about them. There are certain situations where Tattersall's may decline
to give you access to your personal information, and these are set out in the Act.
To request access to the information we have about you concerning
your Tatts Card membership, please write to Tattersall's Customer Service - Privacy,
Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008, and include your full
name, address, date of birth, membership number, signature and specify the information
you want. To request access to the information we have about you concerning your membership
of Advantage, please attend your local participating venue and complete the relevant
form. To request access to the information we have about you concerning your tatts.com
membership, please contact us via our web site at www.tattersalls.com.au.
In any other case, please write to Tattersall's Customer Service
- Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008 and include
your full name, address, date of birth and signature and we will send you the appropriate
access form. In all cases we will inform you if a cost applies to finding and supplying
the information before we perform this task.
7. Changing Information
If you have reason to believe personal information which we
hold about you concerning your Tatts Card membership is inaccurate or out-of-date, please
write to Tattersall's Customer Service - Privacy, Locked Bag 888, St Kilda Road Central,
Melbourne, Vic., 8008, and include your full name, address, date of birth, membership
number, signature and specify the information you wish to change. Alternatively, if
you are a Tatts Card member, you can visit a Tattersall's Lottery Outlet and complete
a "Change of Details" form. If you have reason to believe personal information
which we hold about you concerning your membership of Advantage is inaccurate or out-of-date,
please attend your local participating venue and complete the relevant form. If you
have reason to believe personal information which we hold about you concerning your
tatts.com membership is inaccurate or out-of-date, please contact us via our lotto web site.
In any other case, if you have reason to believe personal information
which we hold about you is inaccurate or out-of-date, please write to Tattersall's Customer
Service - Privacy, Locked Bag 888, St Kilda Road Central, Melbourne, Vic., 8008 and
include your full name, address, date of birth, signature and specify the information
you wish to change.
8. Anonymous Transactions
Where it is lawful and practicable to do so, customers may
transact business with Tattersall's without providing personal information.
9. Sending Information Overseas
Tattersall's will only transfer personal data overseas in circumstances
where it is permitted by the Act.
10. Changes in the Future
Tattersall's reserves the right to change this Privacy Policy
at any time and to notify its customers by posting an updated version of the policy
on our website, www.tattersalls.com.au.
11. Additional Information on Privacy
For further information about privacy issues and the protection
of privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
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